Shipping & Delivery Policy

Cowartu provides digital educational products and online training. We do not sell or dispatch physical goods as part of the courses covered by this Policy. Accordingly, physical shipping and courier delivery do not apply.

1. Delivery method

Depending on the course purchased, digital access may be provided through the Cowartu Website, a secure download link, email, WhatsApp or an online class platform such as Zoom. The delivery channel for a particular course will be stated on its course page or in the admission confirmation.

2. Delivery timeline

After payment has been verified, Cowartu aims to provide digital access immediately where the process is automated. Where manual verification or activation is required, access details are normally shared within 24 hours after confirmation of the credited payment. Live Masterclass schedules and joining links will be shared before the relevant session through the contact details provided during admission.

3. Payment verification

For payments made through UPI or bank transfer, students may be asked to share the transaction reference and proof through Cowartu’s official WhatsApp channel. A screenshot alone does not confirm payment. Access is activated after Cowartu verifies the funds have been credited. Never share a UPI PIN, OTP or banking password.

4. No physical shipping charges

No physical products are dispatched and no courier, packaging or shipping charges apply to the digital courses covered by this Policy. Students are responsible for having a compatible device, internet access and the software or platform required to use the digital service.

5. Access not received or technical issue

If you do not receive access details within 24 hours after payment verification, or if a supplied link is not working, contact [email protected] or the official WhatsApp number +91 92790 44047. Provide your name, course, registered phone/email, payment date and transaction reference. Cowartu will verify the payment and take reasonable steps to activate or restore access.

6. Incorrect contact details

Students are responsible for providing a correct and active email address and WhatsApp number. If access information cannot be delivered because the student supplied incorrect or inaccessible contact details, Cowartu may ask the student to verify and update those details before re-sending access.

7. Support contact

Website: cowartu.com | Email: [email protected] | Official WhatsApp: +91 92790 44047 | Business Address: Jadugora, East Singhbhum, Jharkhand, India.